Delivery information and notice for Dear Valued Customers,
Firstly we would like to thank you for shopping with Zumafind.com, your trusted e-commerce destination for general merchandise. We’re thrilled to fulfill your order and deliver it to your doorstep.
DELIVERY DETAILS:
Here are some of the delivery details established by Zumafind.com for effective last-mile delivery.
– Order Number
– Estimated Delivery Date
– Delivery Address
Your order will be processed with care and efficiency by our dedicated team.
Please note that delivery times may vary depending on your location and the availability of the items.
TRACK YOUR ORDER:
You can track the status of your order at any time by visiting our website and logging into your account or sending us an email at [email protected].
Alternatively, you can use the tracking number provided in your order confirmation email to monitor its progress, via calling customer support.
CUSTOMER SUPPORT:
If you have any questions or concerns regarding your delivery, please don’t hesitate to contact our customer support team at [email protected].
We’re here to assist you every step of the way.
Thank you for choosing Zumafind.com. We appreciate your trust in us and look forward to serving you again soon.
DELIVERY TIMELINES
The above delivery timelines are for Orders placed before 2pm. Order placement after 2pm is +1 day added to the delivery timelines.
The following locations are categorized as Other Cities and as such, have longer delivery timelines: Badagry, Epe, Ijanikin, Iyana Ishashi, Seme, Topo, Sheda, Kuje, Kwali, Gidan Mangoro, Idu, Karmo, Karshi, Gwagwa, Abaji, Abuja-Kwali, Sango Ota, Ota Town, Agbara Industrial Estate, Itele, Alagbado, Itele (Ota), Itele (Ijebu).
The timelines quoted are business days – Monday to Friday only and do not include weekends
DELIVERY METHODS
Door Delivery: Delivery time starts from the day you place your order to the first day our delivery associates makes a first attempt to deliver to you. Delivery will be attempted 2 times over 5 days (7.00 am to 5.30pm ) after which the item will be canceled.
Pickup Stations: Delivery time starts from the day you place your order to when you receive the first SMS to pick up your order from our pickup station. Ensure you pick up your item within 5 days, otherwise it will be cancelled.
SHIPPING SERVICES
Zumafind Delivery: Products are stored in the Zumafind Store and Warehouse, which ensures they are shipped quicker.
Standard Shipping: Products are held in stock with sellers and shipped once received at our warehouse.
Shipped from Overseas: Products are shipped from overseas. To find out more, click here
Nigerian Postal Service: Nigerian Postal Service is a new shipping service for Zumafind Global items, delivered through local postal service providers and major courier international services. Contact us at our email address with [email protected] or visit our office Plot 309, D’Young Bus Stop, Old Refinery Road, Elelenwo, Port-Harcourt, Rivers State (Inside OJCares Mart, Just Beside Genesis Fast Food).